Privacy Policy
Introduction
This explains how we collect, use, and protect your personal data when you use PlayLedger. Go through it carefully so you know what we do with your information and how we handle it. Under data protection law, personal data means anything that identifies you or could identify you. When you access PlayLedger (the 'Website') you're accepting the practices outlined here, including how we process your personal data under applicable legal basis. We follow the guidance from the UK Information Commissioner's Office in 'Privacy Notices, Transparency and Control'.
Who We Are
We're registered with the Information Commissioners Office under registration number ZA388035. PlayLedger is the Data Controller for data protection purposes. Questions about how we use your data or concerns about this notice? Get in touch at info@playledger.site.
What we do with your information
We use your information to: Send you newsletter updates about optimization strategies and game meta shifts; Improve our Website, tools, and user experience; and Deliver service information through email and other channels. We compile usage statistics on our Website to understand how people engage with it. These statistics come from datasets with no identifying information. For users registered before this notice, we send communications under the legal basis of legitimate interests.
Information we collect from you
We collect and process the following information about you: Information you provide – data you submit through forms on our Website or by email. We only ask for the minimum data needed to provide our service. Newsletter Signup – Your email address is all we need to add you to our mailing list. Contact Form – We store your name, email address, and message in our database so we can respond to you and keep records. Feedback Reports – When you report optimization data or share strategy notes, we store your name, email, and content for historical reference. Gameplay Data – Strategy games linked to PlayLedger may send us platform data including console type and your country location. This doesn't identify you individually. User Interaction – Bug reports or crash logs give us technical information like hardware details, operating system versions, and setup configuration. You can include screenshots if you want to.
Information we collect about you
When you use PlayLedger, we collect: Device and platform details; and/or your country location. This comes from the platform you're using and won't identify you individually. Our Website automatically collects: Technical information – your Internet protocol (IP) address, login information, browser type and version, time zone setting, operating system, platform details, and technical specs from crash reports; Visit information – full page URLs, clickstream data showing what pages you visited (with dates and times), page response times, download errors, how long you stayed, and interaction data (scrolling, clicks, mouse movement). Information from other sources – If you use other websites we operate or services we provide, we get data about you. We'll let you know when we plan to share or combine this data internally. We work with third parties including business partners, analytics providers, and service vendors. We'll notify you if we receive your information from them.
Where we hold and what we do with your information
Gameplay data typically comes to us via the platform you're using. Your information is stored in the UK or on servers in the European Union, spread out geographically for resilience. We aggregate your data with other users in your region and use it to assess performance metrics, inform strategy recommendations, and guide product development. Website content is deployed geographically to give you a better experience. We don't share your user data with third parties for promotional purposes. OVH hosts our Website (check their policies at ovh.com). Data you submit through our Website goes into our MySQL database. MailChimp powers our newsletters. Learn more about their data handling at mailchimp.com. If we sell, transfer, or merge parts of our business, new owners may use your personal data as described here.
Interaction with Social Networks or Platforms
PlayLedger may connect to third-party gaming platforms or social networks that share data about you with us. They're not part of PlayLedger. Read their privacy policies to understand how they handle your data. Links to their policies are in our Cookies section. When you let our tools interact with a platform, we may share data about you with your contacts (and vice versa) to enable social features. This includes your name, profile picture, and gameplay progress ('Social Data'). Change what data platforms share with us by adjusting your settings with that provider. But this might limit some social features of our tools.
What we do to ensure the security of your personal information
We take data security seriously and continuously review our approach. We use industry best practices from technology and business process perspectives to protect your information. We maintain policies and procedures that ensure compliance with data protection law. This includes staff training and safeguards for anyone handling sensitive information.
Your rights regarding your personal information
We may email you with updates about our services or Website changes. You can opt in or out at any time by clicking the 'Unsubscribe' link in our emails. Our Website may contain links to partner websites and advertisers. They have their own privacy policies and we're not responsible for their data practices. Check their policies before submitting any personal data.
Your Rights
You can request what information we hold about you. Contact us and we'll provide it within 20 working days in electronic form. Email info@playledger.site to make a request. If your personal data is wrong, you have the right to have it corrected. Contact us at the email above and we'll fix it. You have the right 'to be forgotten' and to have your personal information permanently deleted. Contact info@playledger.site to exercise this right. There's no charge for accessing your information, requesting corrections, or exercising your right to be forgotten.
How long we hold your information for
We review personal data every 12 months. If you haven't used our services or interacted with us during that time, we delete your data from our systems and send you an email first. You can request deletion anytime—see the Your Rights section above.
Changes to this Privacy Notice
Any updates to this Privacy Notice will be posted here. New terms may show up and you'll be asked to accept them to keep using our services.